Gurley Leadership Solutions Inc.

What Does Malcolm Gurley Do?

A Six Sigma Black Belt and LMI licensed leadership expert who helps organizations across Durham Region and the GTA build better leaders and leaner operations.

Leadership Development Lean Six Sigma Ajax, Ontario

★ 5.0 Google Rating LMI Canada Licensed Lean Certified Six Sigma Black Belt 35+ Years Experience Durham Region and GTA

Malcolm Gurley, President of Gurley Leadership Solutions Inc. in Ajax, Ontario

By Malcolm Gurley, President

Gurley Leadership Solutions Inc. | Ajax, Ontario

People often ask what does Malcolm Gurley do, and the honest short version is that I help leaders and organizations get measurably better results from the people and processes they already have. I am the President of Gurley Leadership Solutions Inc. in Ajax, Ontario, and my work sits at the meeting point of two disciplines that most providers treat separately: leadership development and Lean Six Sigma.

That combination is deliberate. In more than 35 years of senior executive work, I have watched technical improvement programs stall because leadership was not ready to sustain them, and I have watched motivated leaders plateau because their processes fought them at every turn. Fixing one without the other rarely lasts. Fixing both together is what I do.

Direct answer: Malcolm Gurley is the President of Gurley Leadership Solutions Inc. in Ajax, Ontario. He is a Six Sigma Black Belt, Lean Certified, and a licensed provider of Leadership Management International programs. He delivers two things that reinforce each other: leadership development that changes how managers lead day to day, and Lean Six Sigma implementation that removes waste and improves the flow of work. He works directly and on-site with organizations across Durham Region and the Greater Toronto Area, and also supports ISO 9001:2015 quality management. His background includes senior roles at Honeywell, Johnson Controls and Armstrong Fluid Technology.

What Does Malcolm Gurley Do Day to Day?

When people ask what does Malcolm Gurley do day to day, the practical answer is this: I run leadership development programs and process improvement engagements for organizations that want change to actually stick. A typical engagement moves through a few clear stages: understanding the organization's real goals, developing the leaders who will carry the work, mapping and improving the processes that produce the results, and building the habits and accountability that keep the gains in place after I step back.

The leadership side is delivered through Leadership Management International. LMI was founded in 1966 and now operates in more than 90 countries, with a process built around developing leaders and organizations to their full potential. I am licensed to deliver those programs in Canada, and you can read more about that on the LMI Canada page.

What that looks like in practice is not a single seminar. LMI programs are spread over weeks so that new habits have time to form and hold, which is the opposite of the one-day workshop that feels good and fades by Friday. On the operations side, the work is equally practical: we map how work actually flows, find where time and money leak, and fix the largest problems first. Because I have carried profit and loss responsibility myself, I keep the focus on the handful of changes that move the numbers, rather than improvement for its own sake.

What does Malcolm Gurley do? Industrial plant interior representing the manufacturing operations where Malcolm Gurley led improvement work — Much of my hands-on experience was earned in engineering and manufacturing operations before I moved to developing other leaders.

What Are Malcolm Gurley's Credentials?

People who ask what does Malcolm Gurley do usually want to know the credentials behind the work. Three credentials sit behind the work, and each one maps to a specific part of what I deliver.

Six Sigma Black Belt. The American Society for Quality defines Six Sigma as a disciplined, data driven method for reducing defects and variation, led by trained Black Belts. This is the analytical backbone of the improvement work.
Lean Certified. The US Environmental Protection Agency describes Lean as a systematic method for identifying and removing the parts of a process that do not add value. This is how the flow of work is made faster and calmer.
LMI Canada Licensed. This is the leadership development engine, focused on changing behaviour over time rather than delivering a one-off workshop.

What Experience Does Malcolm Gurley Bring?

More than 35 years of it, in senior executive roles at Fortune 100 and manufacturing organizations including Honeywell, Johnson Controls and Armstrong Fluid Technology. The clearest single example is the improvement program I personally led at Honeywell's North American engineering operations.

64%

Throughput increase achieved over four years at Honeywell's North American engineering operations, led personally by Malcolm Gurley. Year one alone delivered a 20% productivity improvement, with a better work environment for employees throughout.

That experience is the reason the two disciplines are combined rather than sold separately. I have sat in the executive seat, so the work I bring to Lean Six Sigma implementation is grounded in what actually holds up once the outside help leaves the building.

Boardroom where leadership development and process improvement decisions are made — Today the work happens as much in the boardroom as on the floor, because leadership is what makes improvement last.

How Is Malcolm Gurley Different From National Leadership Programs?

Frameworks are not the hard part

Large training organizations publish genuinely useful research on this. FranklinCovey reports that about 70% of business transformation efforts fail, most often on the gap between strategy and culture. Dale Carnegie identifies employee resistance as the single most common barrier to change.

Both are right, and neither is the real gap. A national program gives you a strong framework and then leaves you to apply it alone. What I do is the applying. I work on-site with your specific leaders, your processes and your culture, over time, with accountability at each step. That is what a proven program from Leadership Management International, customized to your organization, is built to deliver, combined with my own Lean Six Sigma Black Belt experience.

Who Does Malcolm Gurley Work With?

So what does Malcolm Gurley do for the organizations he partners with? Gurley Leadership Solutions is based in Ajax, Ontario and works with organizations across Whitby, Oshawa, Clarington, Pickering, Barrie, Mississauga and the wider Durham Region and Greater Toronto Area. Clients range across manufacturing, engineering, healthcare, professional services and not-for-profits, and they tend to have one thing in common: leaders who want their teams and their operations to be measurably better, not just busier. You can read more about the approach on the Why Gurley Leadership Solutions page.

Want to Talk Through Your Situation?

Book a free 15 minute phone call with Malcolm Gurley. Tell me what you are trying to improve, in your leadership team or your operations, and I will give you an honest read on whether and how I can help.

Call 416.669.7644 | Mon to Fri, 8:00 AM to 6:00 PM