We had previously sent some of our leaders to an online virtual leadership program with another organization and the results were not very good. Our employees attended online sessions with people from other organizations and they felt out of place, did not feel noticed or appreciated, and ultimately did not realize true behaviour change or measurable results. In contrast, the LMI program you facilitated was in person at our facility, the program was very hands-on with realized behavioural change, and there were measurable results that brought savings to our bottom line. Based on quantified cost savings due to a more optimized production approach, we are projecting appreciable savings to the bottom line. Your contribution to the realization of these savings cannot be understated and the return on investment from your program has far exceeded the target of 10:1 which you were striving to achieve.

One of the key outcomes of the LMI program was being able to shift 90 more minutes per day towards high payoff activities and this has resulted in significant and measurable results in goal planning and achievement, strategic planning, implementing standard work, more effective team building and empowerment, and in securing revenue for the company. The return on investment for the LMI program far exceeds the 10:1 target that was set.

LMI’s Effective Productivity Program has made a real impact in our lives personally and organizationally. This program is especially beneficial for a start-up such as Spaice. The course is inspiring and it provides the tools and skills to be a total leader. Since the program started in September 2021, we’ve come away with many practical approaches to improving productivity which we’ve been applying successfully in our organization. Understanding our personality profiles allow us to consciously improve in areas that were previously hindering our leadership abilities.

We selected 4 of our key operations leaders to complete this program and I was pleasantly surprised with how well the team progressed in driving better cohesion, alignment, and communication among themselves through the organization. The return on investment has been many times over and your assistance in obtaining government funding through the Ontario Job Grant program, has made leadership development very affordable and compelling.

Honeywell was implementing lean across manufacturing and we decided to apply the lean principles to a service organization. Malcolm took on the challenge of implementing a continuous improvement model starting with 5s. It was a great success resulting in the engineering group being recognized as the first group within Honeywell to successfully implement lean. The engineering team was able to increase productivity and reduce cost by eliminating waste. Malcolm's leadership was a critical factor in the success of the implementation. Malcolm excelled in his role as a leader, teacher, role model, and lifelong learner. I would highly recommend Malcom expertise in solving critical business issues.

Over the years I found Malcolm to be a true driver for change with a great deal of enthusiasm and charisma which positively impacted other people at Johnson Controls. His understanding of business processes provided significant insights both in identifying best practices but also in implementing the changes. He was the key contact from Canada for company change initiatives.

I would recommend speaking with Malcolm, he is an expert on productivity improvement, working with organizations to improve their business performance through proven programs (LMI Canada licenced, Lean Certified, Six Sigma Black Belt), he helps people and organizations reach higher levels of success using a time proven process.

I have worked with Malcolm for a number of years as a peer and know him for several. He is extremely talented in the areas of leadership development, program/process improvement, financial management and overall business acumen. If you are looking to improve both the sales and the operational side of the business then Malcolm can certainly help your company do that. He has a proven track record in all the companies he has worked for. I highly endorse and recommend Malcolm as valuable asset to any company looking to improve their bottom line.